Verified Knowledge Assistant Platform
Factual answers only.
Based strictly on your verified knowledge.
Eliminate guesswork and unpredictable usage fees. Relio turns your verified FAQs, uploaded documents, policy notes, and key terms into one multilingual knowledge base.
How Relio Works
Why Relio Replaces Unreliable Chatbots
General chatbots guess when direct facts are missing. Relio answers strictly from verified sources inside your own workspace.
- Fabricates procedures, deadlines, and tuition figures without notice.
- Unpredictable monthly bills driven by per-message usage spikes.
- Mixes internal visitor questions into general-purpose chat models.
- Fails silently when a question lacks an authoritative record.
- Replies strictly from published FAQs, documents, and notes in your workspace.
- Understands multilingual questions privately inside your dedicated workspace.
- Clear fallback replies: out-of-scope questions decline politely and guide visitors.
- Automatic knowledge gap logging routes missed questions to triage.
Platform Features
Complete Knowledge Assistant Lifecycle
Author, index, serve, and refine institutional knowledge from one workspace.
FAQs, Documents & Custom Text
Combine structured FAQs with PDF, DOCX, TXT files, and Images (PNG, JPG, WEBP) alongside markdown notes. Every entry is organized and indexed for accurate multilingual answers.
Key Terms & Branded Public Chat
Define acronyms and campus terms once (such as “tb” for “Tugas Besar”), automatically highlight matching terms across records, and deploy a streaming public chat page at /chat/your-slug.
Unanswered Triage
Track unanswered visitor questions and convert common topics into published FAQs.
Workspace Isolation
Separate workspace boundaries keep each team's knowledge base and chat history private.
Coverage Metrics
Monitor category balance, match ratios, and uncovered topics directly from live logs.
Quota Control
Explicit tier quotas: Free (10), Pro (100), Ultra (500), and Max (1,000) FAQs.
Ready to launch your team's verified knowledge assistant?
Create an account and follow the 4-step workspace setup guide. Start with the Free plan: 150 AI replies per month, unlimited FAQs, multi-source knowledge retrieval, and an immediate public chat URL.